Service Consultant – Bellshill Driving
Job Description
Key Responsibilities Candidate resourcing
- To resource suitable candidates to support the fulfilment needs of both the permanent and temporaries teams, through the management of an appropriate candidate strategy in line with our talent sourcing hierarchy
- Search and identify suitable candidates using Boolean searching and filtering tools within our global candidate pool in Jobscience
- Carry out appropriate pre-screening and testing to ensure only the highest calibre of candidates are submitted
- Provide an excellent level of service by embracing Blue Arrows promise based culture
- Assist candidates with the application process, briefing them on the interview/assessment process and giving them a thorough overview of the role and client
- Ensure that candidates understand how to access and self-serve via the Blue Arrow candidate portal and MyBlueArrow app
- Maintain candidate contact from initial call through to placement to minimise drop outs
- Ensure all candidates placed meet the company’s minimum standards and contractual obligations
- Proactively work to fill all outstanding vacancies and shifts, utilising the AMS and scheduler within Jobscience to ensure accurate fulfilment
- Ensure that your actions continually work towards achieving high road recruitment practices that are aligned to enhancing the lives of everyone that touches Blue Arrow
- Ensure that you bring our beautiful basics to life each and every day without fail
Administration
- Ensure that all documentation is completed in a timely manner through effective task and dashboard management on Jobscience
- Ensure adherence to Company and clients compliance standards
- Be aware of all resourcing strategies and aims and provide efficient administration support, using all resources under your control
- Send assessment confirmations and subsequent offer details via email
- Run reports on Jobscience to gain business insight and use the intelligence to improve resourcing activities
- Take internal and external messages, dealing with issues directly where possible or transferring to the relevant team member
- Review and engage with Workplace regularly, ensuring you remain informed of all the latest company announcements and updates in a timely manner
- Communicate all Jobscience updates to clients and candidates as appropriate
- Support Jobscience champions and management to drive adoption initiatives and improve efficiency and productivity of Jobscience use
Person Specification
- Demonstrate level 1 Blue Arrow competencies
- Positive, enthusiastic and outgoing individual
- Excellent communication skills
- High standard of English and Mathematical skills
- Able to prioritise, be flexible, problem solve and be organised within a pressurised environment
- Self-confident and able to work within agreed standards and procedures
- Strong desire to deliver exceptional customer service
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
