Housing Revenues Officer – Part Time

Banking & Financial Services
Glasgow
August 23, 2026
Permanent
Urgent

Job Description

A reputable Housing Association is seeking an experienced Housing Revenues Officer to join its customer-focused housing team on a part-time temporary basis 17.5 hours per week for a 4 month period initially.This is an excellent opportunity for a housing professional with experience in income management, rent arrears recovery, and tenancy sustainment. The successful candidate will play a key role in maximising rental income while supporting tenants to maintain their tenancies and access appropriate financial assistance.

Your new role

  • Managing a caseload of rent accounts and proactively monitoring arrears
  • Taking early intervention action to prevent arrears escalating
  • Negotiating and monitoring repayment arrangements with tenants
  • Providing advice and support on welfare benefits, Universal Credit, and financial inclusion
  • Preparing and progressing legal action where appropriate in line with policy and legislation
  • Working closely with Housing Officers and external agencies to sustain tenancies
  • Maintaining accurate records and ensuring all income recovery activity is fully documented
  • Contributing to the achievement of performance targets and service standards

What you’ll need to succeed

  • Previous experience in a Housing revenue, Income Management, Rent Arrears, or Housing Officer role within a Housing Association or Local Authority
  • Strong understanding of rent recovery processes and current welfare reform legislation
  • Experience managing complex arrears cases and supporting vulnerable tenants
  • Excellent communication, negotiation, and customer service skills
  • Ability to manage a varied workload and work effectively both independently and as part of a team

What you’ll get in return

  • Part-time – 17.5 hours per week
  • Opportunity to join a well-established social housing provider
  • Supportive and collaborative team environment
  • Varied and rewarding workload
  • Competitive salary and benefits package
  • Flexible and hybrid working opportunities available

Location

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