Health Records Clerical Officer

HR / Recruitment
Glasgow
July 22, 2026
Permanent
Urgent

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. It provides acute hospital, primary, community and mental health services to a population of over 1.15 million people, and a wider population of 2.2 million when regional and national services are included.

The role:

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

Note: This post may close sooner than the advertised date depending on the level of interest.

Duration, Location, and Working Pattern:

There is 1x permanent, full time post available at 36 hours per week.

The post can be moved to any GGC location; the initial base will be Glasgow Dental Hospital.

Shift pattern:

  • Mon – 8 00/60
  • Tue – 8 30/60
  • Wed – 8 00/60
  • Thu – 8 00/60
  • Fri – 8 00/60

Key responsibilities:

  • Provide efficient administrative, clerical and receptionist services to support effective clinical care.
  • Maintain electronic and paper based patient record systems, ensuring confidential, accurate and up to date information.
  • Maintain patient demographic and administrative data through continual checking and updating of the patient management system.

Qualifications and Experience:

  • National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
  • General administration and office experience or previous clerical experience desirable.
  • Computer literacy with good keyboard skills.
  • Previous reception experience desirable.
  • Prior experience of using a Patient Management System would be desirable; however training will be provided.

What we offer:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays.
  • Membership of the NHS Pension Scheme, including life insurance benefits.
  • Salary Sacrifice Car Benefit Scheme.
  • Development opportunities including study bursaries, e learning and classroom based courses.
  • Enhanced pay for working public holidays.
  • NHS discounts on a wide range of goods and services.
  • Confidential employee support and assistance, including counselling and psychological therapies.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

NHS Greater Glasgow and Clyde recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, flexible working will be discussed during the recruitment process.

From 1 April 2026, the Agenda for Change full time working week will reduce from 37 hours to 36 hours. Part time working hours will be reduced on a pro rata basis, with a corresponding increase in the hourly rate to ensure total pay remains unchanged.

We are a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

Contact Information:

Gail Mooney, Health Records Supervisor

Location

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