Quality Management Coach – Performance & Training

Job Description

M&GPrudential is looking for a Quality Management Coach in Stirling or Edinburgh. The role involves enhancing customer service quality, supporting employee development, and applying performance management practices in a multi-functional operation. Ideal candidates will have expertise in financial products, complaint management, and training execution. M&GPrudential offers comprehensive benefits, including a generous pension scheme, extensive annual leave, and health coverage, aiming to create an inclusive workplace for all employees.