Visitor Experience & Operations Manager

Job Description

The National Trust for Scotland is seeking an experienced visitor-focused manager to lead operations at Drum Castle, Gardens & Estate. You will oversee the delivery of an exceptional visitor experience, ensuring high performance standards while maximizing financial objectives.

Your role involves managing a dedicated team, ensuring compliance with safety regulations, and developing events that attract visitors. The ideal candidate will bring fresh ideas to enhance the site’s appeal, driving visitor satisfaction and engagement.