Job Description
Job title: 2 nd Line IT Support Engineer
Salary: £32,000 – £35,000 + Benefits
Location: Glasgow
Working Hours: Between 8:00am – 6:00pm (8 hour working days)
Working style: Hybrid 4 days in the office a week
Start date: ASAP
We are partnered with a rapidly growing Managed Service Provider that is seeking to add a skilled 2 nd Line IT Support Engineer to their team. The 2 nd Line IT Support Engineer will be responsible for troubleshooting a wide range of technical issues across a diverse client base, giving you exposure to multiple technologies, systems and environments.
The successful 2 nd Line IT Support Engineer will be joining a friendly, supportive and collaborative team. The 2 nd Line IT Support Engineer will also have the chance to progress up the ladder, receive training and accreditations.
Essential skills – 2 nd Line IT Support Engineer
- Windows desktop & Server
- Active Directory / Azure
- Networking fundamentals – DNS, DHCP, VPN, TCP/IP
- Microsoft 365
- Intune
- Telecoms support – VoIP, Gamma, Giacom, SIP Trunk
Desirable – 2 nd Line IT Support Engineer
- Virtualisation
- Backups & Disaster Recovery
- VLANs
- Firewalls
- Scripting & Automation
- Relevant IT degree or certifications
This is a great opportunity for you to progress your career and work with a wide variety of technologies and systems so please apply with your most up to date CV.