UX Design Lead

Sales & Marketing
Highland
May 15, 2026
Permanent
Urgent

Job Description

Role: UX Design Lead

Length: Until March 2027

Location: Hybrid working- 1 day onsite per week – Primary locations: Aberdeen, Glasgow, Inverness or Perth

Rate: £650.68 via umbrella company

Job Description Scope of Work – User Centred Design Services

Provision of User Centred Design (UCD) as a service to support the SSEN Transmission Digital Programme across multiple value chains and projects. The service embeds a consistent, holistic user centred approach across the full delivery lifecycle, providing both strategic oversight and hands on delivery.

Core Activities

  • User research (qualitative and quantitative)
  • Translation of insight into journeys, personas, prototypes and opportunity maps
  • Governance and assurance of UCD deliverables at project gates
  • Development and maintenance of a shared Experience Framework
  • UX risk management, metrics (SUS/UMUX) and reporting
  • Stakeholder engagement, facilitation and governance support

Resource Requirements

Four UX Design Leads providing value chain level leadership, hands on delivery, assurance of vendor UX outputs, and progression of UX maturity across the programme.

Location

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