Supervisor

Job Description

Annual salary: up to £39,312.50

Supervisor

Location: Tannochside – 75% field based, 25% office based

Contract type: Full time, permanent (42.5 hours per week)

Salary: £37,000 per annum + company van, fuel card, and benefits package

Benefits: 25 days annual leave, staff rewards, volunteering leave, family friendly policies

Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19,000 service users across the three regions. Mears works in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.

This is a hands on leadership role requiring strong operational oversight, excellent communication, and a commitment to service excellence. You’ll manage trades and subcontractors, carry out inspections, and ensure compliance with company procedures and industry regulations.

Role responsibilities

• Conduct pre and post inspections on internal and external tenanted properties
• Inspect works at height including doors, windows, and snagging on scaffolding
• Supervise and coordinate tradespeople and subcontractors across multiple workstreams
• Oversee planned, cyclical, and responsive repairs to ensure timely and high quality delivery
• Ensure all works meet industry standards and building regulations
• Log works and generate reports using PDA systems and Excel
• Provide excellent customer care and resolve issues professionally
• Monitor productivity, resource allocation, and contract profitability
• Conduct regular site visits to assess progress, quality, and compliance
• Compile management reports on operational activities and performance
• Ensure adherence to health and safety protocols and company operating procedures

Role criteria

• A full valid UK driving licence
• Experience in the above duties
• A trade background with hands on knowledge of building maintenance practices
• Ability to carry out inspections and assess work against quality standards
• Comfortable working at height and inspecting scaffolding based works
• Strong understanding of planned, cyclical, and responsive repair programmes
• Excellent communication and interpersonal skills
• Ability to use PDA systems and Excel for reporting and logging tasks
• Strong customer focus and commitment to service excellence
• Organisational and planning skills to manage resources and meet deadlines
• Very good problem solver
• Willing to learn and support the team by being adaptable to all manners of the works

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
• Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including proof of address, references, a valid passport and proof that you have lived in the UK for the last five years.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.