Store Experience Leader: Inspire Teams to Wow Customers

Job Description

A leading UK supermarket chain seeks a Customer Experience Manager in Nairn, Scotland. This role involves overseeing customer service from checkout to back office, managing staff performance, and driving high standards in customer care. The ideal candidate has proven experience in a fast-paced environment and is passionate about exceptional service delivery and team coaching. This position offers the opportunity to impact customer satisfaction and operational efficiency significantly.