Service Engineer

June 26, 2026
Urgent

Job Description

Service Engineer

South Wales Permanent 36 Hours Per Week
Expected Earnings: £43,000 – £50,000+

About the Company

Our client is a well-established engineering and automation business based in South Wales, providing specialist support and technical solutions to a wide range of manufacturing and industrial customers.

Known for investing in their people and maintaining a strong team culture, they offer ongoing training, long-term career development and the opportunity to work alongside experienced engineers within a supportive environment.

The Opportunity

Due to continued growth, an exciting opportunity has arisen for a Service Engineer to join an established and highly respected engineering team.

This role will involve supporting customers with breakdown response, planned maintenance, commissioning activities and technical support across a variety of industrial environments.

The position would suit an engineer from a maintenance, service or automation background who enjoys fault finding, customer interaction and a varied workload.

Working Hours

  • 36-hour working week
  • Monday to Thursday: 8:30am 4:30pm
  • Friday: 8:30am 3:00pm
  • Work from home every Friday
  • Flexible and supportive working environment

Salary & Package

  • Typical annual earnings: £43,000 – £50,000+
  • Weekly on-call allowance: £250
  • Average annual on-call earnings of approximately £3,800
  • Overtime paid at:
    • Time and a half outside normal hours
    • Double time on Sundays

On-Call Structure

  • One full week on call every six weeks
  • One weekend in six as secondary support
  • Daytime calls are managed by the office support team
  • Most call-outs are completed within a few hours
  • Overnight stays are extremely rare
  • Majority of customer sites are within one to two hours of South Wales

Key Responsibilities

  • Responding to breakdown and service calls
  • Carrying out planned maintenance activities
  • Supporting existing customer accounts
  • Undertaking field service work across customer sites
  • Assisting with commissioning and improvement projects
  • Producing service reports and documentation
  • Sharing technical knowledge with colleagues
  • Supporting the continued growth of the service department

Candidate Requirements

Applicants should ideally possess:

  • HNC/HND qualification in Electrical, Electronic or related Engineering discipline
  • Previous experience within maintenance, service or automation environments
  • PLC programming and fault-finding experience
  • Knowledge of drives and industrial control systems
  • Strong problem-solving abilities
  • Excellent communication and teamworking skills

Why Join This Opportunity?

? 36-hour working week
? Home working every Friday
? Excellent training and development opportunities
? Strong and supportive team culture
? Varied and interesting work across multiple industries
? Genuine long-term career progression
? Competitive salary and overtime package

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