Job Description
Senior Learning, Talent & Organisational Development Coordinator
Type: Full Time Duration: Permanent Location: Glasgow Working Pattern: 2 days office, 3 days remote Department: Human Resources
Overview
The Senior Learning, Talent & Organisational Development Coordinator supports the Learning & Talent (L&T) and Organisational Development (OD) function within the Global Business Services HR team, delivering key global programmes, projects and initiatives. The role acts as a central coordination point, ensuring high quality, consistent and efficient delivery across learning, leadership and talent development activity, with a strong focus on cross collaboration and global consistency.
Key Responsibilities Programme Coordination & Delivery
- Coordinate end to end delivery of learning programmes, leadership initiatives, workshops and OD interventions.
- Manage scheduling, logistics, communications and participant experience.
- Provide technical support for virtual and in person sessions (e.g. Teams, polls, breakout rooms).
- Support facilitation and co delivery of sessions where appropriate.
- Ensure consistency and quality across all programme delivery.
- Manage shared mailboxes, respond to colleague queries efficiently and coordinate necessary follow up actions.
Project & Strategic Support
- Collaborate with L&T Managers and Advisors to support strategic priorities and projects, including talent development initiatives, annual learning cycles and global programmes.
- Take ownership of specific project streams, ensuring timelines, stakeholder engagement and outcomes are met.
- Track progress, manage actions and raise risks or blockers.
- Support OD and L&T project leads with research, data gathering and presentation development.
- Lead selected project calls and occasionally co chair internal working sessions where scope is clear and agreed.
Systems & Data Management
- Administer and maintain the Learning Management System (LMS), ensuring accurate data entry, content curation and regular housekeeping.
- Maintain accurate data management, reporting and quality assurance.
- Use Excel and key systems such as the survey platform, recognition platform, Mentimeter, SharePoint page builder and MS Teams to produce metrics and insights for programme evaluation and decision making.
- Use digital tools and automation to drive efficiency and improve user experience.
Stakeholder Engagement & Communication
- Build strong working relationships across HR, the business and global stakeholders.
- Act as a key contact for queries, providing guidance on processes, systems and programmes.
- Draft and coordinate communications to promote L&T and OD initiatives.
- Liaise with external suppliers and manage relationships where required.
Operational Excellence & Continuous Improvement
- Support workload prioritisation and coordination across programmes.
- Promote best practice, consistency and continuous improvement.
- Manage shared inboxes, budgets, invoices and operational processes.
- Contribute to knowledge management and process optimisation.
Leadership & Team Development
- Support the prioritisation and allocation of team workloads, helping to manage scheduling and coordination across programmes and projects to ensure smooth delivery and service continuity.
- Provide informal coaching and guidance to coordinators, acting as a point of support on specific projects, systems and processes.
- Assist with quality assurance and consistency across team outputs, embedding best practices and continuous improvement in coordination and administration.
- Act as a point of contact for operational queries or challenges, escalating where necessary and ensuring timely resolution in collaboration with managers and advisors.
Qualifications
- Proven experience in a Learning & Talent, training or Organisational Development coordination role, ideally within a professional services or corporate environment.
- Strong organisational skills and attention to detail, experience managing multiple programmes and priorities.
- Confident working with a Learning Management System and digital learning platforms.
- Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
- Proactive and solutions focused, with a commitment to continuous improvement.
- Strong IT skills (Excel, PowerPoint; Power BI desirable).
- Experience supporting the full learning cycle: design, delivery, scheduling and evaluation.
- Ability to work collaboratively within a global team and across departments.
What Sets This Role Apart
Opportunity to work on global learning, talent and OD programmes; high level of cross functional collaboration across HR and the business; exposure to strategic initiatives alongside operational delivery; ability to take ownership of projects and influence delivery.
What’s in it for you
Modern, flexible working (2 days office, 3 days remote). Career progression and structured development opportunities. Inclusive, global firm with strong DEI and community focus. Competitive benefits including wellbeing support and lifestyle perks.
Clyde & Co is an equal opportunities employer.