Senior Digital Product Owner

Sales & Marketing
Midlothian
September 4, 2026
Permanent
Urgent

Job Description

  • Own and shape a 12-month rolling roadmap across the product domain

  • Lead forward planning, discovery, research, customer testing, and operational and feasibility assessments

  • Establish success criteria and measures to support evidence-based prioritisation and impact measurement

  • Drive end-to-end discovery using data, insight, and stakeholder input

  • Collaborate with engineering, UX, operations, data, and risk teams to deliver intuitive, accessible, and compliant digital journeys

  • Drive continuous improvement through performance analytics, experimentation, and customer and adviser feedback

  • Represent the Digital Propositions team in governance and prioritisation forums

  • Communicate progress, risks, decisions, and outcomes

  • Provide oversight across Product Owner activity and ensure alignment with team goals, strategic priorities, and OKRs

  • Establish and uphold standards for Product Owner ways of working

  • Enable decision-making across Product Owners and ensure work contributes to measurable outcomes and product strategy

  • Coach and develop Product Owners

  • Foster accountability, continuous improvement, and shared learning

  • Report to the Lead Product Owner

Requirements

  • Strong experience in digital product ownership within financial services or similar heavily-regulated environments

  • Proven ability to deliver measurable improvements to digital servicing journeys

  • Strong understanding of digital and legacy servicing models and operational impacts

  • Experience working with regulatory frameworks, including Consumer Duty or equivalent

  • Demonstrated ability to drive forward discovery, plan ahead, and apply evidence to decision-making

  • Strategic thinking and ability to anticipate needs and plan effectively

  • Ability to analyse and interpret data, research, and digital performance metrics

  • Strong communication, influencing, and cross-disciplinary collaboration skills

  • Strong understanding of regulatory requirements, especially Consumer Duty

  • Experience working in agile delivery environments

  • Strong leadership and coaching capability, with a track record of developing Product Owners

  • Ability to set and uphold standards and apply best practices across multiple Product Owners

  • Desirable: experience in proposition development or digital transformation

  • Desirable: understanding of UK life and pensions servicing models

Core Competencies

Demonstrates strong digital product ownership capabilities within heavily-regulated environments, with a focus on delivering measurable improvements and driving strategic initiatives. Proficient in stakeholder collaboration, data analysis, and coaching Product Owners to uphold best practices and standards.

Highest-signal resume keywords

  • Digital Product Ownership

  • Regulatory Frameworks

  • Agile Delivery

  • Data Analysis

  • Leadership and Coaching

ATS Optimization Keywords
Hard Skills

  • Digital Servicing Journeys

  • Operational Impact Assessment

  • Evidence-Based Decision-Making

  • Performance Analytics

  • Customer Testing

Soft Skills

  • Communication

  • Influencing

  • Cross-Disciplinary Collaboration

  • Strategic Thinking

  • Continuous Improvement

Industry Keywords

  • Financial Services

  • Consumer Duty

  • Digital Transformation

  • Proposition Development

  • UK Life and Pensions Servicing Models

Location

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