Sales Associate, Multrees Walk, Edinburgh

Sales & Marketing
Midlothian
May 1, 2026
Permanent
Urgent

Job Description

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men’s and women’s ready-to-wear, eyewear and a full line of fragrance products.

Main Job Objective

To achieve personal and store sales goals and develop lasting client relationships. To comply with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.

Responsibilities

  • SALES GENERATION:
    • Utilize the elevated levels of sales and service to maximize sales performance
    • Demonstrate an in-depth knowledge of the merchandise
    • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
    • Comply with all sales related policies and procedures
    • Maintain a keen interest in the fashion industry and market trends
  • CUSTOMER SERVICE:
    • Provide the highest level of customer service
    • Build and maintain repeat clientele; utilize client book
    • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
  • OPERATIONS:
    • Keep selling floor and merchandise neat, organized and stocked
    • Assist in the maintenance of all inventory in the stockroom and on the selling floor
    • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
    • Comply with all Point-of-Sale policies and procedures
    • Properly execute all relevant register functions
    • Adhere to work schedule, inclusive of time and attendance
    • Participate in all relevant training and development seminars, programs and meetings as directed by store management

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Location

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