Job Description
Russian-Speaking Customer Service Advisor
Join A Fun, Travel-Loving Team in Edinburgh!
Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !
Edinburgh
26800 & Monthly bonus up to 70 per month
Why You’ll Love it here as a Russian-Speaking Customer Service Advisor
- 33 days annual leave (including bank holidays
- Employee Assistance Program, wellbeing support & enhanced sick pay
- Enhanced family policies (maternity, paternity & adoption)
- Life insurance worth 4x your annual salary
- Hybrid working options (based on performance)
- Free on-site gym or discounted memberships at Nuffield Health & PureGym
- Continuous learning & genuine career development opportunities
What You’ll Do as a Russian-Speaking Customer Service Advisor
- Help customers with travel enquiries via phone, chat, and email
- Solve problems with empathy and efficiency
- Stay updated on promotions and policies
- Support your team on projects and huddles
What You’ll Bring as a Russian-Speaking Customer Service Advisor
- Fluent in English and Russian (written and verbal).
- Strong communication and problem-solving skills
- Ability to handle multiple web chats with fast, accurate typing.
- Confident working towards and achieving KPIs / Targets.
- Motivated, adaptable, with eagerness to learn and grow.
When and Where as a Russian-Speaking Customer Service Advisor
:
- Russian line hours: Mon-Sun, 8 AM – 5pm
- Edinburgh – Onsite
- Start Date: June & July 2026
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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