Role: Scheduling Assistant 

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Job Description

Salary: £14.54 – £15.72 per hour (£20,358 – £22,071 per annum) 

Location: Flexible/Blended Working 

Job type: Contract/Part-time, permanent – 27hrs 

Job Ref: 1322 – 1629 

Closing Date: Monday 22nd July 2024 

We have an opportunity for a scheduling assistant to join our Customer Experience Team on a permanent, part-time basis working 27 hours per week over 3/4 days on a rota basis.  

In return for your enthusiasm and commitment we will offer you: 

• 27 hours per week, over a 3-week rota shift times are between 8am & 5.30pm 

• Working 3 days for 2 weeks and 4 days for 1 week including every 3rd weekend  

• Competitive salary of £14.54 – £15.72 per hour (£20,358 – £22,071 per annum) 

• Access to paid training & continuing personal development 

• Generous holiday entitlement    

• A supportive and caring working environment 

What we’re looking for in this role: 

Working with our Customer Experience team you will be responsible for staff cover arrangements to ensure our housing developments have sufficient staff, and the management of data for the rota management software system. 

You will also develop and maintain positive relationships with external agencies in coordinating cover arrangements and invoicing processes. 

This is an exciting and challenging post for those who like to drive improvement in our customers’ experience by being empowered to make quick decisions, right for the customer. 

Skills and Experience: 

You will have excellent IT, written and communication skills and an ability to work closely with colleagues across Trust. You will be at the very heart of the organisation and require a broad skill set to meet a wide variety of duties, including being highly organised and able to work in a structured way. 

If you’re excited about this opportunity but unsure if you have enough or relevant experience please get in touch for a confidential discussion with Susan Scaife, Scheduling Team leader via email or call 0131 444 1200. 

How to Apply: 

Applications should be submitted no later than 12 noon on Monday 22nd July 2024. 

We are unable to provide sponsorship. 

 About Trust Housing:  

Trust is a national housing, support and care provider, offering a range of accommodation and support services for older people and housing for families and individuals. We have over 4,000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders.   

Trust is an Investor in People Platinum accredited employer and a great place to work.   

Trust Housing Association is a Registered Scottish Charity- SC009086   

*Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace (‘office’) should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and your contractual workplace will be the most appropriate for you and the requirements of the role. There are no set rules for how many days you will work from each location, and you will be trusted to work from the most suitable location for what is best for the customer, the business, the team and yourself.