Regional Chief of Customer Experience & Warranty

Job Description

CALA Homes in Aberdeen City is seeking a Customer Service Manager to enhance customer satisfaction across the region. You will lead the Customer Service function, ensuring clear communication and service quality while overseeing warranty processes and team performance.

The ideal candidate possesses excellent leadership and communication skills, has significant experience in customer service management, and is passionate about delivering exceptional customer experiences. Join CALA as we strive for excellence in homebuilding and customer care.