Executive & FOS Complaints Specialist

Job Description

JPMorgan Chase & Co. is seeking a Customer Service Specialist in Edinburgh, Scotland, to join their Banking Operations team. You will deliver exceptional service by resolving inquiries and complaints, ensuring a seamless customer experience. This role involves collaborating with various internal departments and managing high-risk complaints.

Ideal candidates will have experience in Financial Services and a passion for solving complex customer queries. The position offers flexible shift work across 4 or 5 days a week.