Job Description
Position: Recruitment Consultant
Sector: Call and Contact Centre Recruitment
Location: Hybrid (Office and Remote)
Employment Type: Full-Time
Salary: Competitive + Commission + Benefits
About Us
At CCA, we are a leading recruitment agency specializing in high-volume call and contact centre recruitment. We pride ourselves on our exceptional service, innovative solutions, and our ability to match top talent with dynamic companies.
Role Overview
We are seeking a highly motivated Consultant to join our dynamic team. In this role, you will be responsible for managing the end-to-end recruitment process, ensuring the delivery of high-quality candidates for our clients. This is a hybrid position, allowing you to work both from home and our vibrant office.
Key Responsibilities
- Candidate Sourcing: Utilize various platforms and strategies to source high-volume candidates for call and contact centre roles.
- Screening and Interviewing: Conduct thorough screening and interviews to assess candidate suitability for specific roles.
- Client Management: Build and maintain strong relationships with clients, understanding their recruitment needs and providing tailored solutions.
- Job Advertising: Create and post engaging job adverts to attract the best talent.
- Database Management: Maintain accurate and up-to-date records of all candidate and client interactions in our CRM system.
- Compliance: Ensure all recruitment activities comply with relevant laws and regulations.
- Reporting: Provide regular updates and reports on recruitment activities and performance metrics.
What We’re Looking For
- Experience: Proven experience in a recruitment role, preferably within the call and contact centre sector.
- Skills: Strong communication and interpersonal skills, with the ability to build relationships with candidates and clients.
- Proactive: Self-motivated and able to work independently, as well as part of a team.
- Organized: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
- Tech-Savvy: Proficient in using recruitment software, job boards, and social media platforms.
- Flexible: Comfortable with a hybrid working model, balancing office and remote work.
What We Offer
- Competitive Salary: Attractive base salary with an excellent commission structure.
- Flexibility: Hybrid working environment to support work-life balance.
- Career Development: Opportunities for professional growth and career advancement.
- Supportive Team: A collaborative and supportive team environment.
- Benefits: Comprehensive benefits package including health insurance, retirement plans, and more.
