Pharmacy Support Worker (Acute/Mental Health sites only) – Pharmacy Services

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

We are looking for highly motivated and proactive individuals to join our friendly and supportive pharmacy team in the delivery of clinical pharmacy services to a variety of clinical areas throughout Gartnavel General Hospital site. Although based at Gartnavel General Hospital, cross sector working in any North Sector site will be required. You will ensure the safe and effective supply of medicines to patients, co ordinate and manage ward top up services and be responsible for recycling & redistributing non stock medicines that have been ordered for patients, helping to ensure that missed doses are avoided. You will reduce drug expenditure and potential subsequent waste. You will dispense medicines for patients being discharged from hospital and support nursing staff with good housekeeping of medicines. Working as part of a friendly and supportive pharmacy team, you will contribute to the safe and effective delivery of medicines across hospital wards and departments. This is a varied, hands on role where no two days are the same, offering excellent opportunities to develop your skills within a busy healthcare environment.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern

• Gartnavel General Hospital
• The shift pattern to be agreed working 22 hours per week, including participation in public holidays and weekend working
• Please note the salary is pro rata for part time hours

Key responsibilities

• Deliver ward and department top up services, ensuring medicines are supplied accurately and efficiently to support patient care
• Dispense inpatient, outpatient and clinical trial prescriptions following training and standard operating procedures
• Receive, store and manage medicines stock, maintaining accurate records and supporting stock rotation and control
• Process requisitions, pick, pack and distribute medicines safely across wards and departments
• Communicate effectively with pharmacy colleagues, ward staff, patients and suppliers to resolve queries and support service delivery
• Maintain high standards of accuracy, cleanliness and organisation within dispensary and ward environments
• Support audits, record keeping and adherence to policies, procedures and legislation relating to medicines management

Knowledge, training, qualifications and/or experience required to do the job

• Good general education at National 5 or Standard Grade level or equivalent
• Experience in a healthcare, pharmacy or customer facing role is desirable
• Willingness to work towards relevant Pharmacy Services SVQ qualifications
• Strong IT skills including Microsoft Office and ability to learn pharmacy systems
• Ability to organise workload, prioritise tasks and work effectively under pressure
• Excellent communication and interpersonal skills with a patient centred approach
• Understanding of health and safety, manual handling and safe working practices or willingness to learn

What we offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e learning and classroom based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.