People & Culture Service Desk Lead – Digital Transformation

Job Description

NHS Fife is seeking an experienced People & Culture Service Desk Manager to lead the front-line advisory service, ensuring high-quality, responsive support across HR queries and transactions. You will drive service improvement and contribute to digital transformation of the knowledge resources.

You will manage a multi-union, multi-skilled team, with a focus on performance data, stakeholder engagement and continuous development of self-service tools.