Payroll Officer (SSTS)
Job Description
Join Our Team – Be Part of our NHS Shared Payroll Service!
Are you ready to make a real impact across the country? Our payroll team provides a shared service supporting 9 boards throughout Scotland. We’re looking for dedicated professionals to help us deliver efficient, accurate, and people-focused payroll solutions at scale.
If you’re passionate about service excellence and want to be part of a collaborative, forward-thinking environment, we’d love to hear from you!
About the Organisation:
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post:
NSS Payroll Services has been granted the Chartered Institute of Payroll Professionals Payroll Assurance Scheme accreditation.
NSS Payroll Services provides a fully managed payroll service to NHS Lothian, NHS Forth Valley and Strathcarron Hospice, NHS Fife, NHS National Services Scotland, NHS Public Health Scotland, NHS Healthcare Improvement Scotland, NHS National Education Scotland, Scottish Ambulance Service, and NHS Dumfries and Galloway.
Payroll services are responsible for a total pay bill of in excess £2.8 Billion for 90,000 Employees and manages the delivery of payroll services to 9 health boards on a shared service basis. There are 100 staff in NSS Payroll Services.
The role of the Department is to ensure that, from recruitment to retirement, all employees are paid both timeously and accurately in conjunction with their contracts of employment and Terms and Conditions of Service. The department must also ensure that all boards are compliant with all aspects of Statutory legislation relating to Income Tax, National Insurance, Statutory absence payments (SSP, SMP, etc), NHS Scotland Pension Scheme etc.
SSTS Officers (Payroll Officers (SSTS work within the Scottish Standard Time System (SSTS) team, maintaining SSTS and providing training, coaching and support to all SSTS users. SSTS is a national time and attendance system that is used throughout NHS Scotland. The post holder, as a local system expert, will provide first line support to all users of SSTS, and will also support and train users in the use of the SSTS reporting system, Business Objects (BOXI), maintain system data, analyse reports, and advise NHS Boards, so that maximum benefits are gained from the system.
The Candidate:
We are looking for a candidate with knowledge of NHS Terms and Conditions of Service who ideally has some experience working with SSTS, ePayroll and Business Objects. You must have a good understanding of the General Data Protection Act as well as being able to evidence strong team working and organisational skills.
Please see the Person Specification for further details.
Location and Working Pattern:
NSS Payroll Services has office locations in Edinburgh, Kirkcaldy, Denny and Dumfries. We offer the opportunity for hybrid working. Hours are 37 per week on a Monday to Friday office hours basis with flexitime available.
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits:
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Inclusion:
NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on
Further information:
For an informal discussion on the post, please contact Vicki Cowe, SSTS System Manager at
Closing date for completed applications is Friday 12 th September 2025.
Furtherinformation on NSS is available from:
Pleasenote that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.
