Owners Lounge Team Member

Job Description

Position: Owners Lounge Team MemberType: Full-Time / Part-Time / SeasonalPay Rates: Up to £12.71 per hour depending on ageJoin our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.Key ResponsibilitiesGreet Holiday Homeowners warmly and provide attentive, personalised serviceTake and prepare drinks orders, including beers, wines, spirits, and simple cocktailsTake and serve food orders, working closely with our kitchen teamMaintain a clean, organised, and well-presented bar and lounge areaBuild rapport with owners, helping to create a friendly, community feelSupport owner events and social activities, including setting up, serving, and ensuring events run smoothlyWork collaboratively with other departments across the park when required to support owner experiences and operational needsWork closely with the team to ensure smooth day-to-day lounge operationsFollow all responsible alcohol service and health & safety guidelinesRequirementsPrevious experience in a bar, hospitality, or customer-facing role is beneficial but not essentialApplicants must meet the minimum legal age of 18 to sell alcohol.A friendly, professional, and customer-focused approachConfident communicator who enjoys building positive relationshipsAble to work calmly and efficiently in a relaxed but service-led environmentFlexible availability, including evenings, weekends, and holidaysWhat We OfferAn inclusive, supportive work environment.Comprehensive training and ongoing support.Career development opportunities, including fully funded qualifications.Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: