Network Maintenance Operators (North of Scotland)

Job Description

What you’ll do

• Your number-one priority is resolving customer issues. You’ll take control of any situation, investigate problems and come up with solutions that make customers happy – always making sure they’re kept up to date.
• You’ll also carry out routine repairs and maintenance on Water network infrastructure, as well as plant, equipment and vehicle checks.
• All while putting health and safety first (Chapter 8 NSRWA will be your guide), and keeping any service disruption to a minimum.
• Accurate reports are essential, so you’ll be across reporting systems for measuring performance and productivity.
• And as you’ll be working as part of a team, you’ll do your turn on the standby rota for out-of-hours work.

What you’ll bring

• You will need to be self-motivated, but still eager to contribute to your team’s goals.
• Basic IT skills are a must, as you’ll be using digital equipment and apps throughout the day.
• You’ll need report writing skills too – nothing fancy, but enough to get your point across clearly, quickly, and accurately.
• A full, clean driving licence is non-negotiable, as you’ll need to travel around sites in the Inverness area.
• You have experience with HGVs or 180/360 excavators (nice to haves).
• Experience using cable avoidance tools would be good.
• An understanding of health and safety principles for site working or skills in basic ground.
• Holding a CPCS or NSRWA qualification would be great, but it’s not a must-have.

The not-so-small print

This role will be a Grade4. If you’re new to Scottish Water, you’ll join us on a starting salary of £31,640. Performance-driven pay progression would then allow you to move through the range to a maximum of £36,460.

Overtime- paid at time and a half after 35 hours worked in a week.

Benefits and perks

• Other financial benefits include a ‘defined benefits pension’ which guarantees an inflation linked pension when you retire , based on your salary throughout your time at Scottish Water and the number of years you have worked.
• Scottish water provides group life assurance which is equal to twice your salary and this is on top of the three times your salary paid by the pension scheme , so its great to know your loved ones will be provided for.
• There is also currently an annual business out performance payment, access to financial services , SW splash which is our benefits scheme giving access to discounts and/or cashback when shopping online.
• We also offer a cycle to work scheme allowing you to use part of your salary before tax to purchase a bike up to the value of £4000.
• You can also access a brand new electric vehicle as a benefit through a salary sacrifice scheme.

Eligibility and compliance

• All applicants must be Scottish taxpayers and have a home address in Scotland, and if you don’t already live here, you must commit to moving within the first three months.
• Applicants must have a valid UK driving licence for driving on Scottish Water business and claiming business mileage expenses.
• Applicants may be subject to Drug & Alcohol testing in line with Scottish Water’s policy.

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Why join us

Working at Scottish Water you’ll be making a real difference to the lives of the people and communities in Scotland who rely on the vital water and waste water services we provide. We offer a broad range of career opportunities and our approach to inclusion and diversity means we can make a real difference together. Our people are essential to providing our customers with the very best service in communities around Scotland. We’re passionate about attracting, developing and retaining the best people who can make a positive difference to our business. If you are passionate about delivering a great customer service and can inspire trust and demonstrate pride in your work, we are confident that you will find Scottish Water a place where you can build on your talents and one where you can thrive.

Please note that candidates who have not submitted an application in the last 12 months will be automatically removed from our system records.