Luxury Reservations Specialist – Guest Journey & Revenue

Job Description

JA The Bruntsfield is seeking a Reservations Coordinator to join our Front Office team. You will be the first point of contact for guests, delivering warm, professional service and converting enquiries into bookings while upholding luxury standards.

You will coordinate daily business sheets, ensure accurate handovers to departments, and support revenue objectives through upselling and high-quality guest interactions. Experience in hotel reservations or front desk roles is preferred.