IT Service Desk Analyst – First-Line Support (Phone)

Job Description

Sivara GmbH in Whitehouse seeks four IT Service Desk Analysts to provide first-line phone support. This role involves capturing incidents and efficiently routing them to support teams while adhering to defined processes.

The ideal candidate will have experience in IT service desks and strong communication skills. The position offers a pay rate of £14.50 per hour with a standard working schedule from Monday to Friday, 8am-5pm.