Job Description
A leading print group is looking for a proactive individual with a keen eye for detail to be based at one of its client’s sites in Glasgow, and to be responsible for the full end to end process of each job.
This dual function role will require you to predominantly work as administrator for the client’s onsite printroom. You will be responsible for the day to day processing of orders through the online ordering system, estimating jobs, and either producing them in the print room or through partnered suppliers.
There is also a requirement for you to provide back up/holiday support for the onsite printroom operator. This will involve printing, guillotine use, folding, mailing, and benchwork of all orders. Training will be provided for this part of the role.
Accountabilities & Responsibilities
- Keep up to date and trained in all procedures
- Know all essential aspects of the building and workplace services
- Ensure accuracy when recording any data or financial information, either electronically or by hard copy
- Comply with health and safety and site operational procedures
- Perform ad hoc tasks as requested by Leadership and Management
- Maintain a positive attitude and professional tone at all times
- Interact with employees and clients effectively with tact and diplomacy
- Maintain confidentiality and handle situations with sensitivity and tact
- Deliver excellent customer service and communicate clearly, both verbally and in writing
- Take a proactive approach to work with an eye for detail
- Apply problem solving and critical thinking skills
- Use organisational skills and a methodical approach to deal with the varied needs of the client
- Use strong IT skills, competent in Microsoft Office 365 applications to an intermediate level
- Learn quickly and follow core processes