Healthcare Customer Experience Specialist

Job Description

Novatech Ltd is seeking a Customer Service Advisor in Glasgow to provide professional, friendly support over the phone and via email. You will handle prescriptions, orders, and client records, while keeping information confidential and aligned with NHS guidelines.

The role requires resilience, accuracy, and proactive problem solving in a fast-paced environment. Applicants should be experienced in high-volume customer service with strong communication skills and the ability to multitask.