Funeral Service Crew

Job Description

Funeral Service Crew

Salary: £25,818 per year (£13.24 per hour) plus benefits. Working hours: Full time (37.5 hours per week) or Part time (18.75 hours per week). Shift times: Monday Friday 8:30am 4:30pm, with on call rota including weekends and evenings. Location: Shieldhall, G51 4TQ.

What you’ll do

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

What you’ll bring

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting); appropriate training and equipment will be provided.
• Good IT skills, with confidence to use a range of technology devices (e.g. computers, tablets, smartphones, printers, scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, ensuring regulatory policies and processes are always adhered to.

Why Co op?

At Co op, you’ll receive:

• 30 % off Co op branded products and 10 % off other brands in our food stores all year round, plus discounts on other Co op products and services.
• 23 days holiday (pro rated, rising with service).
• A pension with up to 10 % employer contributions.
• Access to our Employee Assistance Programme, offering confidential advice and support 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Stream, a money management app that gives you access to a percentage of your pay as you earn it.

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

As part of this role, you’ll also be part of the on call rota, including weekends and evenings. Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ depending on the role applied for. Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect, and adherence to health and safety standards. Please carefully consider your comfort levels with these responsibilities before applying.

Full time or part time employment. No prior funeral industry experience required; we provide full training and ongoing support.