Front of House / Receptionist – Part Time – Truly Glasgow

Job Description

Patient Experience Truly Glasgow, Glasgow, UK

Front of House – Part Time – Truly Glasgow

Be the friendly first smile at Truly Glasgow. Part-time Front of House: greet patients, book appointments, and support a warm, modern dental team.

Truly is a modern dental company growing across Ireland and the UK. We’re building the largest network of patient-first dental clinics in the region, with over 20 locations and a team of 200+ professionals.

We do dental differently, combining the warmth and care patients deserve with the technology and standards of a modern healthcare brand.

Why Join Truly Dental?

Work in a modern, technology-driven clinical environment

Join a supportive team where collaboration and learning matter

Be part of a growing international dental group

Opportunity for long-term career development

Make a real impact on patient experience every day

Get a feel for our team and culture before applying:

As the first face patients see when they walk into Truly, you’ll set the tone for their entire experience. You’ll manage the front desk, coordinate appointments, support the clinical team, and make sure every patient feels welcomed and cared for.

Key Responsibilities

Welcoming patients and managing reception

Booking, rescheduling and confirming appointments

Handling incoming calls and emails professionally

Processing payments and managing patient records (GDPR compliant)

Coordinating between patients and clinical team

Supporting the Practice Manager with admin tasks

What We’re Looking For

Previous reception or customer-facing experience (dental/medical is a plus)

Strong English communication, both written and spoken

Confident with practice management software (Dentally, Exact, SOE – training provided)

Multitasker with attention to detail

Warm, professional, calm under pressure

Right to work in the UK

Important Details Before Applying

This is an on-site, part-time role based at our Glasgow clinic.

The position is 24 hours per week, paid at £15 per hour.

At the moment, the expected working pattern is Monday to Thursday, approximately 6 hours per day, likely around 12:00 pm to 6:00 pm. However, the rota may vary slightly from week to week depending on clinic needs.

Flexibility is important, as there may be opportunities for additional hours in the future, particularly if the clinic extends its opening hours or opens on Saturdays.

Applicants must have the right to work in the UK before applying.