Job Description
Fragrance & Beauty Sales Consultant
Location: Boots Glasgow Fort. Contract: Permanent, 37.5 hours/week, any 5 in 7 days.
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to positively impact the world.
As a Fragrance & Beauty Sales Consultant, you will be the ultimate CHANEL ambassador and will play a key role in our mission, embodying our values and DNA.
Key Responsibilities
- Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels.
- Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling.
- Deliver expert personalised consultations that captivate and educate clients.
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
- Help achieve individual and counter sales targets & KPIs.
Required Qualifications
- Experience in a client facing retail environment.
- Passion for client experience.
- Ability to quickly build rapport and create meaningful client connections.
- Collaborative and team first mindset.
Desired Attributes
- Energised by creating memorable experiences for clients.
- Thriving in a collaborative environment that encourages peak performance.
- Using empathy and insight to understand client needs.
- Achieving sustainable growth and performance based on targets and KPIs.
- Contributing to the ongoing company wide sustainability programme.
Benefits
Physical Wellbeing: Private Medical Insurance, Online GP App, Cycle Scheme participation.
Financial Wellbeing: Pension, Life Assurance, Retail Discounts.
Mental Wellbeing: Employee Assistance Programmes and Support Lines.
Lifestyle: Arts & Culture Ticket Discounts, CHANEL Product Discounts, Employee Only Sales.
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays.
CHOICE OF BENEFITS is eligibility dependent and subject to change at any time.