Fibre Installation Engineer – Internet Service Provider

Job Description

About the Company

Mission-driven broadband provider focused on strengthening local communities through reliable connectivity since 2015. Committed to closing the digital divide by delivering gigabit-capable fibre broadband to underserved towns and villages.

Responsibilities

• Install fibre-to-the-premises (FTTP) services, including external cabling, soft excavations, and overhead work.
• Carry out small trenching and routing activities within customer properties and gardens.
• Complete internal cabling and fit customer equipment (CPE).
• Test and activate services, ensuring customers are fully supported and trained on usage.
• Liaise directly with customers to agree routing and provide excellent service.
• Promote positive customer experiences and highlight potential leads from the field.
• Work flexible hours, including evenings and weekends, as needed.

Skills / Must have

• Strong communication and customer service skills.
• Comfortable with manual outdoor work and working at heights.
• Full UK driving licence.
• Ability to work flexibly, including occasional travel and overnight stays.
• Disclosure/background check required due to home visits.

Benefits

• Full training provided.
• Opportunity to gain industry-recognised skills.
• Join a growing company making a real impact in rural communities.
• Supportive team environment.

Salary

• £28,000-£32,000