Director, Digital Assets Onboarding & Servicing – Hybrid Role

Job Description

Lloyds Bank plc is seeking a Director to lead the onboarding and servicing function for our digital wallet and portal. The role spans Birmingham/Edinburgh, with a hybrid pattern requiring presence at office sites and collaboration across product, operations, technology, risk and compliance to scale the service model.

You will shape client journeys, oversee KYC, CBO setup, and system enablement, and build a high-performing, client-focused team capable of delivering scalable, governed digital