Customer Support Engineer – DERMS

Call Centre / CustomerService

West Lothian

February 9, 2026

Permanent

Urgent

Role– Customer Support Engineer – DERMSLocation – Edinburgh/Paris/Bucharest
Key Responsibilities:

Deliver L2/L3 support for DERMS applications, integrations, and services.
Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources.
Investigate and resolve incidents, service requests, and escalations in alignment

Customer Service Agent