Customer Service Team Lead – Growth & Impact

Job Description

Jewson, part of Stark UK, is hiring a Sales Supervisor to lead and develop the customer service team in Kilmarnock. You will monitor performance, address inquiries, and drive improvements to deliver excellent service. The role emphasizes leadership, collaboration, and a focus on customer experience.

You will supervise, train, and mentor staff while developing service strategies and reporting on key metrics. Hybrid options exist for work-life balance and career growth in a supportive environment.