Job Description
Customer Service Advisor – Edinburgh
Salary: 25,000
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Contract: Full-time, Permanent
Start Date: January
About the Role
We’re looking for a dedicated Customer Service Advisor to join a dynamic team in Edinburgh. In this role, you’ll handle inbound calls, supporting customers with queries and ensuring every interaction is professional, helpful, and efficient. If you thrive on delivering exceptional service and enjoy problem-solving, this is the perfect opportunity for you.
What You’ll Do
Answer inbound calls and assist customers with a wide range of queries
Provide clear, accurate information and resolve issues promptly
Maintain detailed records of customer interactions using internal systems
Work collaboratively with colleagues to ensure a seamless customer experience
What We’re Looking For
Previous experience in a customer service role (phone-based preferred)
Strong communication and listening skills
Ability to work in a fast-paced environment while maintaining attention to detail
A positive, professional approach to customer care
Benefits
Competitive salary of 25,000
Monday to Friday schedule – no weekends!
Amazing benefits package
Full training and ongoing development opportunities
Supportive team environment
Ready to start your new career in January?
Apply now and take the next step toward a rewarding role in customer service!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
