Customer Retention & Loyalty Specialist

Job Description

A broadband provider in Edinburgh is seeking a Retention Advisor to enhance customer loyalty by addressing concerns and offering tailored solutions. You will work closely with customers, ensuring their needs are met and encouraging them to stay with the service. Ideal candidates will possess customer retention experience and thrive in a target-driven setting. The position offers a vibrant team atmosphere, aiming to cultivate long-lasting relationships and exceptional customer service.