Customer Quality Engineer

April 15, 2024
£40000 - £40000

Job Description

Job Title: Customer Quality Engineer Location:

Scotland, Strathclyde, South Lanarkshire

Job Type:

Permanent, Full-Time


£40,000 – £45,000 per annum

Job Description:

We are seeking a dedicated and experienced Customer Quality Engineer to ensure the highest level of quality for our products and services, meeting and exceeding our customers’ expectations. In this role, you will collaborate with cross-functional teams to identify quality issues, investigate root causes, and implement effective corrective actions. With your strong analytical and problem-solving skills, you will analyse customer feedback and quality data, conduct quality audits and inspections, and develop quality improvement initiatives to enhance customer satisfaction.

Job Duties:

  • Collaborate with cross-functional teams to identify and resolve quality issues
  • Investigate root causes of quality problems and implement effective corrective actions
  • Analyse customer feedback and quality data to identify areas for improvement
  • Conduct quality audits and inspections to ensure adherence to quality standards
  • Develop and implement quality improvement initiatives to enhance customer satisfaction
  • Monitor and report on key quality metrics to track progress and identify areas for improvement
  • Provide quality training and support to internal teams to maintain and improve quality standards

Required Qualifications:

  • Bachelor’s degree in Engineering or a related field
  • Proven experience in quality engineering or a related role
  • Strong analytical and problem-solving skills
  • Excellent communication and teamwork abilities
  • Knowledge of quality management systems and processes

Preferred Qualifications:

  • Master’s degree in Quality Management or a related field
  • Certification in Quality Engineering (e.g., CQE)
  • Experience in the manufacturing industry
  • Knowledge of Six Sigma and Lean methodologies

Working Conditions:

This is a dynamic and fast-paced role that will require you to collaborate with various teams and stakeholders. Some travel may be required occasionally to customer sites or other locations as needed.

Please note that all applicants must be eligible to live and work in the UK.