Customer Experience Advisor – Proactive Support & Growth

Job Description

DX Delivery in Gretna is seeking a Customer Service Advisor to provide exceptional service to our customers. You will be responsible for receiving and handling customer queries promptly, ensuring resolution according to service level agreements. This role involves teamwork and proactive engagement with various service centres to meet customer needs. With a focus on career progression, you will benefit from competitive pay, a health cash plan, enhanced parental leave, and a pension scheme.