Job Description
Join Signature Group – We Serve Happiness
At Signature Group, we’re passionate about delivering exceptional hospitality experiences across Scotland. Since 2003, we’ve grown into a leading hospitality group with over 20 unique venues, including stylish bars, award-winning restaurants, boutique hotels and even our own brewery. Our portfolio includes well-loved spots such as Kyloe Gourmet Steak Restaurant, Cold Town House, and The Spiritualist in both Glasgow and Aberdeen.
With a team of over 650 dedicated professionals, we believe in investing in our people. Our tailored development programmes support career growth from entry level roles to senior management in both front and back of house environments. We prioritise work life balance, offering additional annual leave, flexible shift patterns and a culture that values and rewards dedication.
Our commitment to excellence extends to our workplace culture, earning us a spot on The Sunday Times Best Places to Work list in 2024. Whether you’re an aspiring chef, bartender or manager, Signature Group offers an exciting and rewarding career path.
At Signature, we believe in serving happiness in everything we do. We challenge the norm in hospitality and want to help create an industry where people want to work and can have a successful career. Our core values-Excellence, Leadership, Inclusion, Accountability, Caring and Fun-guide us in creating a workplace that is both fulfilling and inspiring.
General Manager – Cold Town House, Edinburgh
Set in the heart of Edinburgh’s iconic Grassmarket, Cold Town House is one of Scotland’s most exciting, high volume hospitality venues, and we’re looking for a General Manager who can lead it at the level it demands.
This is a large scale, multi floor venue with serious pace, complexity and expectation. Craft beer brewed on site, a high output Neapolitan pizza kitchen, live entertainment and one of the most in demand rooftop terraces in the city all under one roof.
If you know how to run big venues, build big teams and create serious atmosphere, this is your stage.
The Venue
Cold Town House is a three floor operation with multiple trading environments:
- Brewery & Pizza Floor – Open kitchen, artisan Neapolitan pizza, microbrewery at the core
- Rooftop Terrace – One of Edinburgh’s best rooftops with direct views of Edinburgh Castle
- Grassmarket External Trading – High footfall, year round tourism and event driven peaks
This site trades hard, across all seasons, with major peaks around weekends, events and tourism.
The Opportunity
You will take full ownership of one of our flagship venues. This means:
- Leading a large, multi layered team
- Managing high weekly revenues across multiple income streams
- Driving both operational excellence and atmosphere
- Delivering consistency at scale while still pushing the venue forward
You’ll need to be as strong on people and culture as you are on numbers and performance.
What We’re Looking For
This role requires proven experience at this level. We’re not looking for potential; we’re looking for track record.
- Proven experience as a General Manager in a high volume venue
- Must have operated venues delivering £60k+ per week as a minimum
- Experience leading teams of 50+ people in a fast paced, multi department environment
- Strong leadership presence; able to command a large team and drive standards daily
- Commercially sharp with a deep understanding of P&L, labour control and revenue growth
- A natural operator who understands how to build energy, atmosphere and guest experience
- Decisive, resilient and calm under pressure
- Strong grasp of compliance, licensing and health & safety
Your Role
Operational Leadership – Own the full operation across all floors, ensuring consistency, pace and high standards at all times.
Team Leadership & Culture – Recruit, develop and lead a large team. Build a culture of accountability, energy and pride.
Financial Performance – Take ownership of the numbers. Deliver budget, control costs and maximise profitability.
Guest Experience – Set the tone. Drive service standards and create an atmosphere that keeps people coming back.
Compliance & Standards – Ensure the venue operates safely, legally and to the highest operational standards.
Salary & Package
- On target earnings of up to £70,000 (including tronc and bonus)
Why Join Signature Group
We’re one of Scotland’s leading hospitality groups, with a diverse and growing estate including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
- 25% to 50% staff discount across all venues
- 24/7 Employee Assistance Programme
- Additional annual leave with service
- Genuine progression opportunities across the group
- A business that values both performance and people
- Industry leading development programmes
- One extra day’s holiday for your birthday
- Comprehensive compliance and health & safety support