Bilingual CX & Ops Account Manager (EN/DE) Remote

Job Description

Newstel GmbH is seeking an exceptional bilingual Account Manager to join their growing BPO organization. This role centers on operational performance, client strategy, and people leadership.

You will manage multiple client accounts, ensuring service excellence and high performance delivery while leading a team. Candidates should be fluent in English and German, bringing experience from a BPO or contact centre environment.

This position offers remote work flexibility and opportunities for historical growth.