Administration Assistant – Public Dental Service

Job Description

NHS Greater Glasgow and Clyde (NHSGGC)

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role

An exciting opportunity has become available to join the Oral Health Directorate Administrative Team. This varied role supports the delivery of effective clinical care by providing a comprehensive clerical service, with a particular focus on supporting the Public Dental Service Waiting List Team. You will play an important role in maintaining accurate patient information, supporting waiting list management and providing flexible administrative support across the wider service to ensure continuity of service delivery.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

Duration, Location and Working Pattern

• This is a full time permanent post working 36 hours per week
• These hours will be worked Monday to Friday
• You will be based at Glasgow Dental Hospital, G2 3JZ

Key responsibilities

Working as part of the administrative team, you will provide a comprehensive clerical service to support the delivery of effective clinical care within the Oral Health Directorate. Your responsibilities will include the accurate maintenance of patient information, assisting with the management of Public Dental Service waiting lists in line with service requirements, and providing flexible administrative support across the wider administrative service as required. You will contribute to ensuring an efficient, responsive and high quality administrative service that supports patient care.

Knowledge, training, qualifications and/or experience required to do the job

• Experience of working in an administrative or clerical role.
• Excellent organisational and time management skills.
• Strong communication and interpersonal skills.
• Confidence in using computerised systems and maintaining accurate electronic records.
• Ability to manage confidential information appropriately.
• Ability to work effectively as part of a team and independently when required.
• Flexible approach to supporting a range of administrative functions.
• Good attention to detail and accuracy in data entry and record management.

What we offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities. As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e learning and classroom based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Work life balance & other statutory statements

NHS Greater Glasgow and Clyde recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.