Retail Team Leader – Customer Experience & Growth

Job Description

River Island Clothing Co., Ltd. in Glasgow Parkhead is seeking an energetic People & Service Team Leader to support store operations and lead a diverse team to deliver exceptional customer service.

You will partner with the People & Service Manager to develop the team, uphold visual and operational standards, and drive sales KPIs. You will consistently model great service, foster inclusion, manage in-store duties across product and operations, analyse customer feedback and sales data, and coach