Employee Relations Team Manager

Job Description

NHS Fife – People & Culture Directorate

At NHS Fife, our people are at the heart of everything we do. We are committed to creating a positive, inclusive culture where our workforce can thrive. As we continue to transform our People & Culture services, an exciting opportunity has arisen for an Employee Relations Team Manager to join our team.

About the Role

• Lead and manage a team of Employee Relations professionals, providing visible and effective professional leadership to deliver a high-quality Employee Relations service.
• Ensure the team maintains up-to-date knowledge of employment legislation, policies, and terms and conditions to support consistent, accurate and credible advice.
• Oversee complex case management, supporting fair, timely and values-based resolution of Employee Relations issues.
• Deliver a responsive, customer-focused advisory service.
• Build and maintain strong working relationships with managers, senior leaders, trade union representatives and external stakeholders.
• Use workforce data and management information to inform service delivery, identify trends, and drive continuous improvement.
• Support service redesign, improving processes and embedding efficient ways of working.
• Ensure appropriate standards, key performance indicators and targets are in place and delivered.
• Contribute as a member of the People & Culture Leadership Team, supporting the wider strategic and operational priorities of the Directorate.

About You

• Degree-level education (or equivalent experience) and CIPD membership, with a commitment to continuous professional development.
• A strong generalist background including policy development, case management and delivery of a centralised Employee Relations advisory service within the NHS or a similarly complex, multi-union environment.
• Proven ability to balance consistent application of policy and employment law with a responsive, customer-focused approach.
• Experience of building effective relationships and influencing at all levels, including senior leaders and external stakeholders.
• Strong understanding of UK employment legislation, Employee Relations best practice and current workforce issues.

Benefits

• A collaborative and inclusive working environment.
• Opportunities for professional development and career progression.
• Life work balance with opportunities for flexible working and hybrid working.
• Generous NHS pension scheme.
• Annual incremental salary progression (up to the maximum of the salary band).
• Annual leave – 27 days increasing in line with service plus eight days public holiday.
• Part time hours are paid pro rata.
• We fully support disabled candidates, and candidates with long term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Equality, Diversity and Inclusion

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.