Senior Customer Care Lead – Housebuilder

Job Description

Office Angels is seeking a Senior Customer Care Coordinator in Livingston, Scotland. This permanent, full time role involves managing escalated complaints and supporting the Customer Care team to deliver exceptional service. Candidates should have proven experience in a similar role, strong communication skills, and an understanding of NHBC standards.

The position offers a competitive salary starting at £29,000, annual bonus, and benefits such as 25 days holiday, pension scheme, and ongoing development opportunities.