Insurance Management Administrator

Job Description

Join a regulated insurance management team supporting domestic general insurance clients across a range of policies and services. This role offers hands on experience in policy administration, claims support and client service.

Duties for this role include, but are not limited to:

• Supporting the Insurance Management team in delivering services to clients.
• Administering domestic general insurance policies, including premiums and client records.
• Handling client and policyholder enquiries in a professional and timely manner.
• Assisting with claims administration from notification through to settlement.
• Processing policy amendments, renewals, cancellations and lapses.
• Maintaining accurate and well organised records for audit purposes.
• Supporting premium processing and basic bookkeeping tasks.
• Assisting with debtor follow up and financial administration.
• Preparing and maintaining internal procedures and documentation.
• Liaising with internal teams, insurers and external providers.
• Supporting compliance, regulatory and data protection processes.
• Providing general administrative support and contributing to team activities.

Skills / Qualifications

The ideal candidate will have strong administrative and organisational skills, with attention to detail and the ability to manage routine tasks effectively. They will demonstrate clear communication skills and a professional approach when dealing with clients and colleagues. Previous experience in insurance administration, claims handling or financial services would be advantageous, along with an understanding of working within a regulated environment. The successful individual will be proactive, reliable and team focused, with a willingness to learn and develop within an insurance management and brokerage environment.