Fraud Specialist – Inbound Banking (Remote After 3 Months)

Job Description

A leading contact center employer is seeking a Customer Service Specialist in Glasgow. The role involves addressing customer inquiries, raising fraud cases, and providing exceptional service in a supportive environment. Ideal candidates will have a minimum of 2 years’ experience in financial services and strong communication skills. The position is office-based with a full-time commitment and offers a starting salary up to £28,500 plus OTE. Candidates can opt for a hybrid working model after successful completion of training.