Job Description
Yellow 42 are working alongside an award-winning, family-run business in beautiful Perthshire, who are currently looking for a receptionist for their 13-boutique room gastro pub. You will be someone who enjoys providing warm, attentive service and thrives in a busy hospitality environment. You are the initial contact for guests, helping shape memorable experiences from their first enquiry through to check-out.
Daily tasks will include
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Handling bookings via telephone, email, and online platforms
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Organising guest check-in documentation and pre-arrival arrangements
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Providing a warm welcome and professional check-in/check-out service
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Managing dinner reservations and any special guest requests
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Supporting the Marketing Team with seasonal offers and promotions
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Performing administrative tasks including managing emails, accepting mail, ordering office supplies, and keeping reception tidy and organised
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Overseeing breakfast service and morning setup
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Assisting on the bar or restaurant floor during lunch service and as required
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Delivering outstanding guest service across all touchpoints
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Maintaining a positive, proactive, and professional approach at all times
What they need from you
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Smart, professional, and presentable appearance
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Excellent spoken and written English
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Exceptional customer service and interpersonal skills
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Strong administrative and organisational abilities
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IT literate (Microsoft Word, Excel, Email, Internet applications)
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High attention to detail and accuracy
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Able to work independently and as part of a team
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Full eligibility to work in the UK Please note this business does not offer sponsorship so do not apply if this is required.
Desirable attributes
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Basic marketing skills such as social media management or photography
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Experience working in a bar or restaurant environment
What is on offer
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Competitive salary depending on experience
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28 days annual leave
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Meals provided on shift
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Full training and development opportunities
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Live-in accommodation available for the right candidate (cost deducted from wage)
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Company pension
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Discounted or free food when not on shift
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Share of excellent tips
