Onsite Desktop Support Engineer – 2nd Line SLA Specialist

Job Description

Computacenter is seeking a Desktop Support Engineer for an onsite, full-time role in Dunfermline. You will provide hands-on technical support, resolve incidents to SLA, and handle requests across hardware, software, and networks.

The role requires strong Windows OS knowledge, networking basics, ITSM experience with ServiceNow, and excellent customer service. A UK driving license and SC Clearance readiness are needed.