Onsite IT Support Technician – End-User Champion (Glasgow)

Job Description

Lucid Support Services Ltd is seeking a Deskside Support Technician based in Glasgow. You will deliver hands-on IT helpdesk support for desktops, laptops, software, and peripherals, while acting as the escalation point for complex incidents.

Join a team that partners with Service Desk, Infrastructure, and third-line support to maintain service levels. You will resolve issues end-to-end, ensure good user experiences, and contribute to continuous improvement and knowledge sharing within the IT