Remote IT Support Technician (UK) – 1st/2nd Line Helpdesk

Job Description

Percepta, established in 2000, is seeking an IT Support Services Technician to join our UK team. Based in the United Kingdom, you will provide first and second-line support, handle tickets, and assist with hardware and software tasks across our environment.

You’ll log incidents in ServiceNow, manage user access, and work across shifts, including on-call cover. This role offers a competitive salary and performance bonus, with remote work options and occasional travel to Rutherglen.